Archive

2023 Price Review Notification

Dear Valued Client

Each year we review and revise our prices, balancing increases against continued commitment to investment so that we are able to offer the high level of support and infrastructure reliability you expect from us.

With that said, due to a variety of factors outside of our control, we’ve been forced to introduce a price increase for certain products. We’ve seen increases from almost all our suppliers. Since we pay many of our suppliers in the US dollar currency, the weak performance of the Rand has only compounded this problem.
We have tried our best to protect you from price increases wherever possible. Our costs have increased in line with annual vendor increases.

We have mitigated the severity of the impact on our clients by delaying increases several times and absorbed the drastic increase in licensing costs over the past two years.

A price increase will, therefore, be implemented on some of our products/services.

For existing products/services: effective date is April 1st 2023.
For all new signups on our website the price increase is effective immediately.

Our customers are our highest priority. We would like to assure you that we have made every effort to minimize the impact on our customers as much as possible. We appreciate your patience and confidence. We will continue to uphold our standard of outstanding customer support and the highest quality of service to you.

Should you have any queries or concerns please get in touch with us by replying to this ticket.

We thank you for being a loyal client and appreciate your support!

2023 Domain Price Review

Dear Client

Due to the increase in electronic licensing etc, we must unfortunately raise the cost of a few domain fees. The below local domains are affect since most international domains are changed more frequently due to currency fluctuations.

We have avoided raising our prices on some domains for many years, but we can no longer prolong the inevitable due to new licensing standards and hardware fees due to Rand/Dollar fluctuations. We have enclosed our new price list for your review which goes into effect on your next domain renewal date or registration. Any custom pricing will be adjusted accordingly.

 

New RegistrationTransferRenewal
co.zaR 85FreeR 140
org.zaR 85FreeR 140
web.zaR 85FreeR 140
net.zaR 85FreeR 140

 

Feel free to contact us on accounts@definitehosting.co.za if you have any questions.
We wish to thank you for your valued support and know that you will understand the necessity for this price increase.

Sincerely
Definite Web Hosting

Free .AFRICA Domain For Qualifying .co.za Domains

We would like to offer you the opportunity to register your .AFRICA domain name, based on its existing .co.za domain name for FREE.
For example if you have a domain name called YOURDOMAIN.CO.ZA and the equivalent .AFRICA domain name is available, you may qualify for a FREE .AFRICA domain name.

If you have registered or transferred a .co.za domain name on our system before March 2022 and its .AFRICA equivalent is available for registration, you may qualify for a FREE .AFRICA domain name.
You must claim your free .AFRICA domain before June 2022.
Your .AFRICA domain name registration will be for 1 year.  If you decide to keep the domain name after 1 year, you can renew the domain at a low renewal fee.

The Registry has indicated that should their promotional targets be met, the Annual Renewal Rates will be substantially reduced.
Please note that this is entirely Registry dependent.

In the last few years there has been a massive increase in searches and registrations of the popular .AFRICA domain name.  Even big corporate companies are investing in .AFRICA to increase their reach across the continent and secure their brand names.

How can I claim my FREE .AFRICA Domain Name?

Simply reply to this mail with a list of your current .co.za domain names with us and we can allocate the .AFRICA domains.
We can link the domain/s with your current hosting package so that you can start using the domains.
If you register your domains through us, but have no Hosting Plan, you can still claim your free .AFRICA Domains.

africadomain

Critical Vulnerability Detected in WooCommerce

Dear Client, if you are running Woocommerce on a WordPress website please update to the latest version of Woocommerce and Woocommerce Blocks as soon as possible to avoid having any vulnerabilities on your Woocommerce store website. Please see below for more information, and if you require any advise or assistance kindly open a ticket by sending a mail to support [at] definitehosting.co.za.

Critical Vulnerability Detected in WooCommerce on July 13, 2021 – What You Need to Know

 

 

 

 

 

 

2021 Price Review Notification

Dear Client

Each year we review and revise our prices, balancing increases against continued commitment to investment so that we are able to offer the high level of support and infrastructure reliability you expect from us.

As we are aware of the burden that the Covid-19 pandemic has placed on all of us, we have tried our best to protect you from price increases wherever possible. Our costs have increased in line with annual vendor increases.

We have mitigated the severity of the impact on our clients by delaying increases several times and absorbed the drastic increase in licensing costs over the past years.

A price increase will, therefore, be implemented on some of our products/services.

For existing products/services: effective date is May 1st 2021.
For all new signups on our website the price increase is effective immediately.

Our customers are our highest priority. We would like to assure you that we have made every effort to minimize the impact on our customers as much as possible. We appreciate your patience and confidence. We will continue to uphold our standard of outstanding customer support and the highest quality of service to you.

Should you have any queries or concerns please get in touch with us by replying to this ticket.

We thank you for being a loyal client and appreciate your support!

Black Friday Domain Special on Local Domains

black friday domain special

Hi everyone, its that time of the year and we have decided to run a very nice discount special on some domain name fees. For the rest of November 2020 the registration fee for the below domains will only be R69 per year. This could most probably be the cheapest fee for a local domain registration in South Africa currently. 🙂
The renewal fee for the domain will also be R69, except if there are price increases from coza.

.co.za
.org.za
.web.za
.net.za

ORDER NOW

Feel free to share this with everyone.

 

WPBakery Plugin for WordPress Vulnerability Exposing Over 4 Million Websites

Are you using the WPBakery plugin on your WordPress website? If the answer is yes then we suggest that you please update your WPBakery immediately to version 6.4.1 or higher.

Wordfence has discovered a critical vulnerability in this plugin exposing over 4 million websites to this.

Also make sure you have the Wordfence security plugin installed and that it is updated.

https://www.wordfence.com/blog/2020/10/vulnerability-exposes-over-4-million-sites-using-wpbakery/

If you require any assistance with any of this please contact our web hosting support team and we will try to assist.

wordfence

Making your life a bit easier with PayFast secure payments accepted.

payfastlogo

Did you know that we accept credit card payments via PayFast. The payments are processed in real time thus meaning we don’t store any of your credit card details. The transactions are encrypted via SSL and 3D Secure for credit card transactions.
We accept the following cards: Visa and Mastercard
Visa and MasterCard credit or cheque cards (from both local and international buyers) can be used on PayFast.
As long as the card has a card number, expiry date and cvv number on the back it can be used to make a card payment regardless of whether the card is branded as a credit or debit card.
More cards will be accepted in the near future.

To make a payment via PayFast simply log into your Client/Billing area and go to Invoices, click on the Invoice and then under Payment Method select PayFast, then at the top right-hand corner you can either choose Pay Now for a once-off payment or even Subscribe so that you don’t have to make manual payments each month.

 

We Remain Online

Dear Valued Customer

As you know by now South Africa will go into a national lockdown on Friday, 27 March, which will last for 21 days.

It’s been a time of huge change and uncertainty for all of us, and our hearts go out to anybody who has already been directly affected by the outbreak.

As the impact of the crisis escalates, we’re fully committed to continuing to provide you with the service and support you need.

We at Definite Web Hosting are fortunate that we can operate 100% online and safely from home. We guarantee you uninterrupted service and to the same outstanding level as usual.

Nobody’s certain what the next few months will look like, but we promise we are here for you every step of the way and will support you as you support us.

Stay Safe
Definite Web Hosting

New Email/SMS Scam and Safety

The South African Banking Risk Information Centre (Sabric) is warning business banking customers about a new scam targeting local businesses.

Criminals use information obtained from company websites and/or other digital platforms to identify the details of CEOs, Financial Directors and other key senior individuals.

They then impersonate these individuals by sending electronic requests via email or text message to junior staff in the accounting or finance function requesting that an urgent payment be made to a specific beneficiary.

Another way criminals glean information to perpetuate this crime is through phishing attacks, where users are sent emails containing malicious links and are then manipulated into clicking on them to install malware.

This malware is designed to access the network and monitor mailboxes to enable criminals to learn about payment patterns, who the role players are and to understand individual communication styles, including typically used words or phrases.

This is to ensure that when a criminal impersonates the person issuing the directive to make a payment, it comes off as authentic and does not arouse any suspicion.

Criminals will also use email spoofing software to spoof and email domains to trick the recipient into thinking that an email containing a payment instruction, is from the usual authoriser.

We urge clients to be vigilant about checking a senders email address very carefully should they receive an email instructing them to make a payment. Often, the address will only differ by one or two characters.

Below are some tips to help avoid falling victim to scams:

Phishing

  • Do not click on links or icons in unsolicited emails.
  • Do not reply to these emails. Delete them immediately.
  • Be alert to hyperlinks that contain misspellings of the actual domain name. In some cases, it could be one character.
  • Never give anyone your confidential information, such as login usernames or passwords.
  • Never send anyone your personal or confidential information. Personal information includes identity documents, driver’s licenses, passports, addresses and contact details. Confidential information includes usernames, password and PIN numbers.

Email Spoofing

  • Ensure the domain visible in received emails is associated with the business it purports to be from.
  • Ensure that permissions are enabled to allow your employees to view full email extensions on their computers.
  • Do not believe the content of unsolicited emails blindly. If you are worried about what is alleged, use your own contact details to contact the sender to confirm.
  • Don’t ignore reports from colleagues about mysterious emails coming from your accounts.

Business Email Compromise

  • Never list your main email address publicly anywhere online – in forums, in online advertisements, on blogs, social media or any place where it can be harvested by spammers. Use a separate email address for the internet which is not linked to your personal or business email account.
  • Any unplanned or urgent payment instructions should be questioned. Always check with the person issuing the directive in-person or via a credible channel – preferably one where you can see them.
  • Any requests for a change in beneficiary account details should be verified by contacting the sender using normal, legitimate historically sound contact details.