Dear Valued Client

Each year we review and revise our prices, balancing increases against continued commitment to investment so that we are able to offer the high level of support and infrastructure reliability you expect from us.

With that said, due to a variety of factors outside of our control, we’ve been forced to introduce a price increase for certain products. We’ve seen increases from almost all our suppliers. Since we pay many of our suppliers in the US dollar currency, the weak performance of the Rand has only compounded this problem.
We have tried our best to protect you from price increases wherever possible. Our costs have increased in line with annual vendor increases.

We have mitigated the severity of the impact on our clients by delaying increases several times and absorbed the drastic increase in licensing costs over the past two years.

A price increase will, therefore, be implemented on some of our products/services.

For existing products/services: effective date is April 1st 2023.
For all new signups on our website the price increase is effective immediately.

Our customers are our highest priority. We would like to assure you that we have made every effort to minimize the impact on our customers as much as possible. We appreciate your patience and confidence. We will continue to uphold our standard of outstanding customer support and the highest quality of service to you.

Should you have any queries or concerns please get in touch with us by replying to this ticket.

We thank you for being a loyal client and appreciate your support!

Dear Client

Due to the increase in electronic licensing etc, we must unfortunately raise the cost of a few domain fees. The below local domains are affect since most international domains are changed more frequently due to currency fluctuations.

We have avoided raising our prices on some domains for many years, but we can no longer prolong the inevitable due to new licensing standards and hardware fees due to Rand/Dollar fluctuations. We have enclosed our new price list for your review which goes into effect on your next domain renewal date or registration. Any custom pricing will be adjusted accordingly.

Feel free to contact us on accounts@definitehosting.co.za if you have any questions.
We wish to thank you for your valued support and know that you will understand the necessity for this price increase.

Sincerely
Definite Web Hosting

Dear Client, if you are running Woocommerce on a WordPress website please update to the latest version of Woocommerce and Woocommerce Blocks as soon as possible to avoid having any vulnerabilities on your Woocommerce store website. Please see below for more information, and if you require any advise or assistance kindly open a ticket by sending a mail to support [at] definitehosting.co.za.

Critical Vulnerability Detected in WooCommerce on July 13, 2021 – What You Need to Know

Dear Client

Each year we review and revise our prices, balancing increases against continued commitment to investment so that we are able to offer the high level of support and infrastructure reliability you expect from us.

As we are aware of the burden that the Covid-19 pandemic has placed on all of us, we have tried our best to protect you from price increases wherever possible. Our costs have increased in line with annual vendor increases.

We have mitigated the severity of the impact on our clients by delaying increases several times and absorbed the drastic increase in licensing costs over the past years.

A price increase will, therefore, be implemented on some of our products/services.

For existing products/services: effective date is May 1st 2021.
For all new signups on our website the price increase is effective immediately.

Our customers are our highest priority. We would like to assure you that we have made every effort to minimize the impact on our customers as much as possible. We appreciate your patience and confidence. We will continue to uphold our standard of outstanding customer support and the highest quality of service to you.

Should you have any queries or concerns please get in touch with us by replying to this ticket.

We thank you for being a loyal client and appreciate your support!

Hi everyone, its that time of the year and we have decided to run a very nice discount special on some domain name fees. For the rest of November 2020 the registration fee for the below domains will only be R69 per year. This could most probably be the cheapest fee for a local domain registration in South Africa currently. 🙂
The renewal fee for the domain will also be R69, except if there are price increases from coza.

.co.za
.org.za
.web.za
.net.za

ORDER NOW

Feel free to share this with everyone.

Are you using the WPBakery plugin on your WordPress website? If the answer is yes then we suggest that you please update your WPBakery immediately to version 6.4.1 or higher.

Wordfence has discovered a critical vulnerability in this plugin exposing over 4 million websites to this.

Also make sure you have the Wordfence security plugin installed and that it is updated.

https://www.wordfence.com/blog/2020/10/vulnerability-exposes-over-4-million-sites-using-wpbakery/

If you require any assistance with any of this please contact our web hosting support team and we will try to assist.

Dear Valued Customer

As you know by now South Africa will go into a national lockdown on Friday, 27 March, which will last for 21 days.

It’s been a time of huge change and uncertainty for all of us, and our hearts go out to anybody who has already been directly affected by the outbreak.

As the impact of the crisis escalates, we’re fully committed to continuing to provide you with the service and support you need.

We at Definite Web Hosting are fortunate that we can operate 100% online and safely from home. We guarantee you uninterrupted service and to the same outstanding level as usual.

Nobody’s certain what the next few months will look like, but we promise we are here for you every step of the way and will support you as you support us.

Stay Safe
Definite Web Hosting