Articles

 550 Access denied Invalid HELO name

If you're getting this error when sending out email. Please double check your email setting to...

 Can I view my website on my Windows machine even though your hosting says its Linux?

Yes, you will be able to view your website! The majority of websites on the internet are hosted...

 Do I need to sign any contracts?

No. You don't need to sign anything. Your hosting account will be active for as long as you pay...

 Do you offer Local Hosting within South Africa?

Yes, all our servers are hosted locally within South Africa. This means your latency will be...

 Does my hosting account include any free website builders?

Yes, included with every hosting account is RVSitebuilder in the main cPanel, and under...

 How can I access my e-mail when I'm travelling?

You will have access to our webmail system so you can access your email from anywhere in the...

 How do I move from another host to Definite Web Hosting?

No problem, its easy, and can be done without having any downtime for your site at all. What you...

 How easy is it to upgrade to another package?

If you are needing/wanting to upgrade your hosting package to another hosting package, all you...

 How long does it take to register my domain?

A .co.za domain takes about 2 hours for the domain to be up and running (to propagate). A .com,...

 I forgot my client/billing area password, how can I reset it?

Go to the following URL:  https://www.definitehosting.co.za/pwreset.php Type in your e-mail...

 What are name servers(DNS) and domain name propogation?

When you type in www.definitehosting.co.za for example, how does your computer know how to find...

 What does it mean when you say my account has unlimited e-mail accounts or unlimited pop3 accounts?

This means that you can create as much e-mail boxes as you want. Do not confuse this with...

 What happens after I register for a domain and hosting through the order form on your website?

After you've filled in the order form successfully we will send you what we call your domain...

 What is a Blog?

A blog is a Web site, usually maintained by an individual with regular entries of commentary,...

 What is an SSL Certificate?

SSL Certificates provides user encryption between browser and server. They protect sensitive data...

 What is cPanel?

cPanel is a unix based web hosting control panel that provides a graphical interface and...

 What is HTML and PHP?

These are coding languages in which your website is written. PHP files are just like HTML files,...

 What is RVSitebuilder?

RVSitebuilder Pro is a website builder which is included for free with all of our hosting...

 What reference should I use when making a bank deposit or EFT payment?

You should either use your domain name or your invoice number. Both of these are acceptable. If...

 Where do I authorize a debit order?

After you've ordered a package or product you need to log in to your client/billing area here:...

 Which hosting package is suitable for me?

It really depends on your needs.Our Basic Package is suitable for people who wants to publish a...

 Who will own the domain and who registers my domain?

You are the owner of your domain, you have full control over your domain. We will do all the...

 Why do I receive two sets of usernames and passwords?

The first username and password that you receive from Definite Web Hosting is for your...

 Why does my website not yet appear in Google or search engine searches?

Google takes about 3-4 weeks to index new websites/domains. Other search engines might take even...

 Why don't you offer unlimited bandwidth?

There is no such thing. Companies that offer you unlimited bandwidth are counting on you not...